Frequently Asked Questions
Everything you need to know about styling your home with ithemedesign.
What is the expected delivery time for furniture and decor?
Standard shipping typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.
Do you offer a return policy if the item doesn't fit my space?
Yes, we offer a 30-day return policy on most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your materials sustainably sourced?
At ithemedesign, we prioritize ethical craftsmanship. Many of our collections feature FSC-certified wood and recycled textiles to ensure your home is as eco-friendly as it is beautiful.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.
Do your products come with a warranty?
Most of our furniture items include a 1-year limited warranty covering manufacturing defects. Please refer to the specific product page for detailed warranty information.